Opening a motbet account takes a mobile number, a password and a one-time SMS code, followed by an identity check we review within 48 business hours. Once that clears, you fund the wallet from bKash, Nagad or Rocket and the balance is usually ready in about 5 minutes.
WHAT TO EXPECT
How Sign-Up and Sign-In Actually Work
Registration asks for your mobile number, a password, your name and an optional promo code. Use the number you actually carry, because that same line receives your sign-in code and matches your bKash, Nagad or Rocket wallet later. Submit the form and we text you a one-time code; enter it and the account is yours.
You can walk the lobby straight away, but withdrawals stay locked until your identity is confirmed. Sharp, uncropped photos clear faster than dim phone shots of a card on a table. Signing in again is the same pair of details, with a fresh code on any device we do not recognise. Forgotten passwords reset by SMS, so no phone call is needed.
Keep your password off shared handsets, and never pass a login code to anyone who messages you first.
- Four fields, then a code — Mobile number, password, name and an optional promo code are all we ask before your verification code arrives.
- Code on unrecognised devices — A new phone gets a one-time SMS code before the lobby loads, so a stolen password alone cannot get in.
- Identity check before payout — National ID or passport photos go in from the account area, and our team reviews them within 48 business hours.
- Help when a code fails — Our account team can reissue a sign-in code or check your verification status from the support page.
Check the address and the published account steps. Keep your password and one-time codes private.
WALLET TOP-UP
Adding Taka After You Sign In
Taka moves through wallets you already keep on your phone. Open bKash, Nagad or Rocket, send the amount to the account number shown in the cashier, then confirm with your PIN. Deposits usually land in your balance in about 5 minutes, which is quick enough to join a live table while the tea is still hot. Use a wallet registered in your own name; mismatched names stall withdrawals later.
bKash
Send Taka from your bKash app to the number in the cashier, confirm with your PIN, and the balance updates in minutes.
Nagad
Nagad uses the same one-number flow: enter the amount, tap send, and keep the transaction ID until your balance moves.
Rocket
Rocket suits players who bank through their mobile operator; the cashier shows the account number and each step in order.
ACCOUNT HELP DESK
Account Help When Login Fails
Locked out at 2am? Live chat sits on the sign-in screen itself, so you never have to hunt for a number while your session is stuck. If the problem needs documents, email a screenshot of the error plus your registered mobile number and we will send back the exact step. Our Help Centre covers PIN resets, bKash deposit references and verification uploads in plain English.
Live Chat
Open the chat bubble on the sign-in screen for password resets, locked accounts and deposit reference checks. Agents reply in the order requests arrive.
Email Support
Send your registered mobile number and a screenshot to our support inbox when a document upload fails. A clear attachment makes identity checks faster.
Help Centre
Step-by-step pages cover PIN resets, verification uploads and reading your account statement. It is the quickest route for basic sign-in trouble.
SAFE SIGN-IN
Sign-In Security You Can Check
Every sign-in runs over an encrypted connection, so your password and mobile number stay unreadable on shared Wi-Fi, whether you are logging in from home or a café in Chattogram. We ask for identity documents once, hold them against your account and never hand them to outside parties. Login alerts tell you when a new device signs in. See one you do not recognise?
Change your password and message support right away.
Encrypted Sessions
Your password and session data travel over SSL. We never display your full PIN back to you, even inside account settings.
Identity Verification
We review uploaded documents once, within 48 business hours, and match the name to your bKash or Nagad account.
Responsible Access
Set your own deposit limits or take a short break from the account. Access is for players aged 18 and over in Bangladesh.
Data Protection
Documents stay tied to one verified profile. We do not share them with other players or unrelated partners.
LOGIN QUESTIONS
Login Questions, Straight Answers
Most sign-in problems come down to three things: a forgotten password, a mobile number that changed, or a document still sitting in review. Below are the answers our help desk sends most often. Read them before you open a chat, and you will usually fix the issue yourself in about a minute.
Where do I log in to my motbet account?
Use the Login button in the top-right corner of any page. On mobile it sits inside the menu, beside the deposit shortcut. Enter your mobile number and password to get in.
I forgot my password. How do I reset it?
Tap Forgot Password on the sign-in panel, confirm the mobile number you registered with, then follow the link we send. Pick a password you have not used before.
Why is my account still under review?
New accounts go through identity checks, and our team finishes them within 48 business hours. Upload a clear photo of your ID plus a matching bKash or Nagad statement to avoid a second round.
What happens if my session drops mid-game?
Sign in again with the same number. Your balance and any open bet live on the account, not the device, so nothing is lost when a session ends.
Where can I read the login rules and privacy policy?
Both sit in the footer under Legal. The Account section of our Help Centre explains verification, self-exclusion and how to close your profile if you need to.